Troubleshooting camera & microphone access in Safari on MacOS & iPhone/iPad

You must enable access to their camera and microphone on the device you are using for video sessions. You can initially check if they are working here, other. We've put together a guide to troubleshooting the top issues you may have.

• On MacOS
• iPhone and iPadOS

On MacOS

In the menu bar, select Safari -> Preferences, then click the Websites tab. In the list on the left, select Camera. Find talked.com.au, and be sure the camera permissions are set to either Allow or Ask. Next, go to the Microphone section and do the same thing.

Now, refresh the page and when you click to open the video/audio, if you see this popup, select  Allow - we will only have access to your camera and microphone during your session.

On iPhone or iPad

In Safari, tap the  AA letters on the left side of the address bar, and select Website Settings for talked.com.au:

Set  Camera and Microphone to Allow or Ask:

Now, refresh the page and when you click to open the video/audio, if you see this popup, select  Allow - we will only have access to your camera and microphone during your session.