I did not attend a session a client booked with me

We ask you to attend all sessions that you have confirmed you will be attending.

We understand that sometimes life gets in the way of attending a session and we ask that instead of not attending, please either reschedule or cancel your session with the client.

If you did not attend your booked session, we hope that you will communicate with your client as to your reasons.

How Talked deals with therapist non-attendance

If you do not attend a session booked by a client two (2) times within six (6) months, Talked reserves the right to demote your profile on our website. You will still be able to receive bookings however, your profile will not rank as highly as therapists who have not missed a client session. After six (6) months pass and a client has not reported a missed session, your profile will have its demotion removed.

If you do not attend a session booked by a clientfour (4) times within six (6) months, Talked reserves the right to suspend your profile on our website. We will notify you of the suspension of your account. You may dispute the suspension in accordance with our Terms and Conditions.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us